general business terms

general business terms Hotel & Restaurant am Markt St.Goar

automatic google translation Terms and Conditions

Dear Guest

We will make every effort to make your stay as pleasant as possible. This also means that you know exactly what services we provide, what we stand for and what liabilities you have against us.

Please observe the following terms and conditions that govern the contractual relationship between you and us and which you accept your booking.

1st Conclusion of the contract

The contract is closed when the room / ordered and confirmed, if confirmation or lack of time is no longer possible, provided / will be. The purchaser is jointly liable as principal for all obligations under this contract. Groups and tour operators have put the exact list of participants to 3 weeks prior to arrival at your disposal. A change in room number plus / minus 10% to about 3 weeks before arrival.

2nd Arrival and departure

Without any other written agreement is not possible to regard the room created 14 clock the day of arrival and must be made to return to 11 clock room the day of departure. The guest is asked, with a planned departure after 11 to inform the receiver clock to 22 clock later than the day before departure. For departures to 18 clock is half the room to pay the full price after 18 clock. Reserved rooms must be occupied by at least 18 clock. If this is not done, the hotel can have the room, unless a later arrival time has been agreed.

3rd Services and prices

The contractual services resulting from the disclosures in the reservation confirmation. The agreed prices are fully inclusive. An increase in VAT. after the contract is charged to the customer. If between the contract and check more than 4 months, the hotel reserves the right to change prices without prior notice. All prize awards are in euros.

4th Payments

For the reservation, the hotel requires a deposit of 50% of the agreed price. The hotel offers a tour operator package holidays to you, cash in advance only 10%, max. 256, - € per person are required. Does the hotel in these cases a higher payment in advance, are the payments made pursuant to. BGB § 651 K insolvency secured. The insurance certificate is to be sent after receipt of payment with the reservation confirmation. Does the payment is not received within 2 weeks of the request on the account of the hotel, so this is the right to cancel the contract. The resignation must be notified immediately. If the partners have agreed otherwise in writing, the payment in cash at check in at the latest upon departure. Unless an agreement on payment on account was made, the buyer an invoice within 10 days from date of invoice has to be paid.

5th Resignation

All cancellations must be made in writing. Up to 4 weeks before departure the cancellation is free of charge. a.) Failure to use the contractual performances of the individual guest is obliged to - At the overnight agreement including breakfast = 80% - In case of half = 70% - At the full board = 60% the agreed price to pay for the duration of the reservation. The hotel is kept in good faith, not otherwise in unused rooms to rent in order to avoid losses No show without cancellation, we charge 80% of the agreed price. b.) For group reservations by tour operators (including the private collection booking) and travel agencies, the following cancellation and Umbestellungsfristen: to 42 days before arrival = cancellation free of charge to 28 days before arrival = 50% payment of the agreed price If less than 4 weeks is canceled prior to arrival, or decreases the number of participants as agreed by more than 10%, the buyer pays for the lack of number of participants 50% of the agreed price, provided that such rooms are not rented to other guests. As far as the hotel also have arisen because of the special costs order, these are replaced in full by the purchaser.

6th Liability

The contract partner of the hotel or the guest liable as such or as host for the hotelier in full by them or their guests damage caused. An agreement deviating from the use of the licensed premises the right hotel for immediate termination of the contract. This entitlement to the agreed payment is not reduced. The hotel reserves the right to rescind the contract if the performance of the service due to force majeure or industrial action has become impossible without incurring damage claims can be derived. For property brought into the Hotel is liable under the provisions of the Civil Code. The liability is excluded if the room or the containers from which items were stolen were left unlocked. For valuable items, liability is only accepted if they are deposited against receipt at the reception. Money is also deposited against receipt at the reception. The hotel is liable for the accuracy of the specifications in brochures and for the proper provision of services contracted. The hotel is not liable for the performances rendered by him Hotels. Final Provisions In commercial transactions, fulfillment and jurisdiction is the seat of the hotel. Oral agreements are only effective if the hotel has confirmed this in writing. Should individual provisions of these terms and conditions are invalid, this shall not affect the validity of other provisions.